This update was released on April 5, 2019. The update released in October 2018 included new features for sales, marketing, customer service, and recruitment. It gives access to several modules such as direct chat, social channels, or live visual support like ViiBE.
Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. ( February 2017)Įnterprise resource planning and customer relationship management Please help update this article to reflect recent events or newly available information.